K&H Gems DMCC (“we”, “us”, “our”) is committed to protecting your personal information. This policy explains what data we collect and how we use it.
We collect information you provide directly: name, email address, phone number, and message content when you submit contact forms, book appointments, or make purchases. We do not collect payment card data directly — payments are processed by certified payment providers.
Your data is used solely to: respond to your inquiries, process orders, send confirmation emails, and (with your consent) inform you of new arrivals and special offers.
We use localStorage (browser-side storage) to remember your language and currency preferences and wishlist items. No tracking cookies are used.
We do not sell or share your personal data with third parties, except as required by law or to fulfill your order (e.g., shipping providers).
You have the right to access, correct, or delete your personal data. Contact us at info@khgems.com for any privacy-related requests.
This policy is governed by the laws of the Dubai Multi Commodities Centre (DMCC) and the United Arab Emirates.
Last updated: April 2026